What Data We Collect and Why
We collect the information you provide when you register — your name, contact details, and the mobile wallet identifiers you use to deposit or withdraw through bKash, Nagad or Rocket. We also gather device-level data (browser type, operating system, session timestamps) automatically when you access the
-
1
platform from your phone or browser. This data helps us verify your account, process wallet transactions, and keep your session secure across devices. We do not sell your personal data to third parties. Payment detail records — such as a bKash or Nagad number associated with
-
2
a transaction — are retained only for as long as required to complete that transaction and satisfy any applicable legal obligation. We use cookies and similar tracking tools to remember your session preferences and support account continuity when you return on a different device. If you
-
3
are accessing from Bangladesh, your eligibility and the extent of data processing depend on local law and the regions where this service operates. You can request a copy of the data we hold on you or ask us to delete non-essential records by contacting our support
-
4
team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.